If goods are in stock, we will deliver them to you within 3 working days. If they are out of stock, we will notify you of the expected delay. Deliveries are made by courier during working hours and will require a signature.
Orders are shipped via courier Next Day Service and take an estimated 1 – 2 working days to be delivered. Please note that we are unable to accept responsibility for any unexpected delays caused by the courier service. Once your order has been dispatched you will receive tracking details via email from the courier. If you experience any issues with your delivery please contact us on firstname.lastname@example.org and we will support you to resolve the problem.
Orders under £100 are charged at £8.95
Standard delivery is charged at £12.95 (excluding fabric)
Fabric orders delivered on a tube are charged at £19.95
Orders of 2m+ will automatically be shipped on a tube to avoid creasing.
If you would prefer us to fold your fabric we can arrange this at a reduced charge of £12.95. Please contact us at email@example.com or leave a note at check-out.
Fabric orders of under £100 are delivered folded in a box and charged at £8.95
If your order is less than £100 and you would like your fabric to be delivered on a tube, please contact us at firstname.lastname@example.org or leave a note at the check-out.
Fabric sample orders
Sample orders are posted out via Royal Mail first class. If you have not received your order after 5 working days please contact us at email@example.com and we will support you to resolve the problem.
For Channel Islands see “INTERNATIONAL SHIPPING” below.
SHIPPING TO USA, EUROPE & REST OF WORLD
UK VAT (charged at 20%) will automatically be deducted from your total and orders are shipped exclusive of local Tax and Duties which will be calculated once the goods have arrived at the destination country. Local customs will contact you to make payment for these charges before the goods are released for final delivery.